HONG KONG – Cathay Pacific has been ranked amongst the top three airlines globally in the 2025 Skytrax World Airline Awards.

The Hong Kong flag carrier has also been named the World’s Best Economy Class Airline for the second consecutive year and the World’s Best Inflight Entertainment for the second time in three years.

“Being voted among the top three best airlines in the world, up two places from last year, and the world’s best for Economy class and inflight entertainment again is extremely encouraging,” said Chief Executive Officer Ronald Lam.

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The accolades underscore what he termed the airline’s unwavering commitment to delivering exceptional service and enhancing customer experience. “These awards will inspire and motivate us to keep raising the bar as we strive to become one of the world’s greatest service brands,” he added.

Chief Customer and Commercial Officer Lavinia Lau accepted the awards on behalf of the company at the Skytrax World Airline Awards in Paris, according to a press release.

The Cathay Group is investing over HK$100 billion in state-of-the-art aircraft, new cabins and lounges, and digital innovation to elevate customer experience and strengthen the special administrative region’s status as an international aviation hub.

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Over the past year, Cathay Pacific has continued to elevate customers' experience, most notably with the introduction of its new Aria Suite Business class, new Premium Economy, and refreshed Economy cabins onboard its Boeing 777-300ER aircraft in October last year. It also partnered with Michelin-starred restaurants to create curated menus on selected flights departing Hong Kong.

In April this year, the airline introduced its new “Chinese Classics” inflight dining options, complementing its existing “Hong Kong Flavours” and “International Favourites” offerings showcasing China’s rich culinary heritage, according to the airline.

Cathay Pacific will be one of the few airlines globally to offer 100 percent seatback inflight entertainment and Wi-Fi connectivity in every cabin on every aircraft from August this year, it added.

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The airline’s new inflight entertainment system has received numerous prestigious design awards as it emerged as the first airline in the world to introduce 4K and 4K HDR10 content.

On the ground, Cathay Pacific is undergoing an extensive lounge enhancement plan in Hong Kong and beyond. Last month, it redesigned and reopened its lounge The Bridge at the Hong Kong International Airport, said the airline.

It will open new flagship lounges in Hong Kong, Beijing and, for the first time, New York in the coming years, it added.