An aircraft operated by Scoot Tigerair Pte, a unit of Singapore Airlines Ltd, stands at Singapore Changi Airport in Singapore, on March 17, 2020. (WEI LENG TAY/BLOOMBERG)
Hong Kong will prohibit flights by Singapore Airlines Ltd’s budget carrier Scoot traveling from Singapore after two passengers were confirmed to have Covid-19 on arrival.
According to a statement issued by the Department of Health’s Centre for Health Protection on Thursday, the incident involved passengers on flight TR980 traveling from Singapore to Hong Kong on April 11. All Scoot passenger flights from Singapore will be prohibited from landing in Hong Kong from April 16 to 29, it said.
The airline’s flights from Hong Kong to Singapore are not affected by the suspension
The ban is the second of its kind in recent weeks after some Singapore Airlines flights were barred from landing between April 3 and April 16. It comes as both cities continue negotiations to open a travel bubble that would allow travelers to enter without going through mandatory quarantines.
Hong Kong health authorities said one of the passengers on the most recent Scoot flight failed to comply with disease prevention and control requirements.
“Scoot will work closely with our ground handling agents to reinforce our protocols and staff training in conducting document checks at our departure points, and to ensure that the passengers we carry are in compliance with all regulatory requirements,” the airline said in a statement after the announcement.
Passengers who booked Scoot’s TR980 flight for departure from April 16 will be allowed to re-book or obtain a full refund, according to the statement. The airline’s flights from Hong Kong to Singapore are not affected by the suspension.
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