The Transport Department (TD) reminded taxi drivers on Sunday that they should allow fares to be paid by e-payment means starting April 1 as part of efforts to enhance the overall quality of taxi services in the city.  

In a statement, the department said all taxi drivers are required starting next month to provide at least two types of e-payment methods, including one QR code e-payment means, such as AlipayHK, WeChat Pay HK or BoC Pay, and one non-QR code e-payment means, such as Octopus cards, credit cards or Faster Payment System.

They should also post stickers at designated positions on taxi windows showing the available e-payment means for the passengers' easy reference. Commuters may also pay in cash. 

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"The new requirement aims to leverage the use of electronic technology to further enhance the overall quality of taxi services,” a department spokesman was quoted as saying in the statement.

“Different types of e-payment means can provide convenience to passengers, especially tourists, in settling fares, cater for their different needs, and improve the operational efficiency of the taxi trade at the same time."

Since August 2025, the TD has been steering major e-payment platforms and the taxi trade to step up publicity and public education to familiarize taxi drivers with the new mandatory requirement.

READ MORE: Taxis in HK must offer e-payment from April next year

To date, about 1,900 drivers have joined workshops for them to understand the operations of e-payment means, and assist them to register as users of e-payment platforms.

In addition, dedicated service counters have been set up at three government carparks on Rumsey Street in Sheung Wan and in Kwai Fong and Tsuen Wanto further support drivers in installing and registering for e-payment means.