Published: 14:36, December 4, 2025
Veeva AI Agents Now Available to Increase Productivity and Customer Centricity
By en.prnasia.com

SINGAPORE - In a major milestone for Veeva AI, industry-specific AI for life sciences, Veeva Systems (NYSE: VEEV) today announced the availability of Veeva AI Agents for Vault CRM and PromoMats. Veeva AI in the Veeva Vault Platform and deep, specialized AI agents working in Veeva applications deliver practical AI with clear business value. Additional Veeva AI Agents for clinical, regulatory, safety, quality, medical, and commercial are planned for release throughout 2026.

"With industry-specific Veeva AI Agents working seamlessly in Veeva applications, the life sciences industry can increase productivity, customer centricity, and advance to new ways of working," said Andy Han, senior vice president, Veeva AI. "Thanks to our customers for your collaboration as we rapidly develop practical AI that can have a significant impact on the industry."

Veeva AI Now Available for Vault CRM

  • Free Text Agent detects and flags potential issues in call notes to ensure accuracy and compliance. With more in-depth call reporting, companies gain the advantage of richer, higher quality customer insights.
  • Voice Agent enables voice input for Vault CRM so it's faster and easier for field teams to capture information and follow-up actions.
  • Pre-call Agent provides insights and suggested actions from relevant data, content, activity, and trends that help field reps prepare for calls.

Veeva AI Now Available for PromoMats

  • Quick Check Agent scans content using editorial, brand, market, channel, and compliance guidelines to address issues before medical, legal, regulatory (MLR) review.
  • Content Agent provides context-aware insights into document text and images, answers questions, summarizes content, analyzes visuals, and draws from Quick Check Agent to assist with document review.

Veeva AI Agents work seamlessly within Veeva applications and have direct, secure access to data, documents, and workflows and operate within established user access controls, permissions, and audit trails. Customers can also configure and extend Veeva-delivered AI Agents and build their own custom agents with Veeva AI.

Veeva Business Consulting provides support for the business process design and change management necessary as companies define new business and process flows among users and agents.